Forgot Password

The ETC Vault is a specific restriction set up by the Admin. If your Admin has not set up this restriction, this type of login will not be functional. After downloading, you will need a Key Code to unlock the Vault. If you do not know your Key Code, please speak with your account Admin.

  • ETC Vault will open and get placed on your computer's desktop, you can open it from there in the future.

Just looking for a standard shortcut? Download one here.


What if I don’t have a Key Code?
Are you sure you are looking for the ETC Vault specifically? If you are just needing to create a shortcut to the login page, you can do so with the “Create Shortcut” link located at the bottom of the login page. If you know the ETC Vault is what you’re needing, the Key Code can only be retrieved by the account Admin.
Where can the Admin get the Key Code?
From the Admin account, go to the Setup tab, Clock In Restriction. If this restriction is set, you will see a “Show Key Code” button. Click the button and you will see the Key Code. Make sure there is a number larger than “0” in the Uses Remaining column.
As an Admin, will I need to use the ETC Vault, as well?
The Admin is never restricted by the Clock In Restriction settings. You can use any browser on any device.
I’m on a Mac device, will this still work?
At this time, the ETC Vault is only offered on PC devices. Speak with your account Admin for other restriction options.

Manual Download